Mark Zuckerberg has said in the past that Facebook likes to wait until its products grow to one billion users before focusing on driving revenue. Note: With the number of Messenger users hurtling towards the milestone of its first billion, look for Facebook to monetize Messenger sometime soon. Facebook Messenger helps maintain personal, real-time conversations with customers. Globally, Facebook continues to roll out Messenger features designed to help businesses efficiently manage their communications. This is how to change business relationships into personal ones. When your company starts conversations with users, you’re befriending them on that level. Those people have an intimate relationship with Messenger. More than 89% of users access Facebook on their mobile devices and they check Facebook 14 times a day. The ability to direct message your audience is extremely powerful, especially since Facebook would rather have users stay on their platform (rather than jumping over to email). To keep privacy levels in check, businesses can’t download the email addresses of fans nor can they initiate conversations with users. Now, page owners can respond to anyone who has commented on their page, privately or publicly. When Messenger first became available for business pages, Facebook users could message page owners and the page owners could reply. Facebook Messenger is used by 8 million people.

The instant messaging service is available to anyone, whether they have a Facebook profile or not. There are 800 million people who use Facebook Messenger each month. Where to subscribe: Apple Podcast | Google Podcasts | Spotify | RSS Why Facebook Messenger for Business? Discover how you can enhance your business with Facebook Messenger.

In this article I’ll explain how to use Facebook Messenger with your business page. Messenger for business pages makes it easy to offer instant one-on-one customer service, while keeping a record of the conversation. Looking for a new way to connect with customers and prospects on Facebook?

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